Hope & Door, a Pennsylvania Nonprofit Corporation (the “Company”), uses this Privacy Policy (including any applicable addenda) related to the privacy of any personal information obtained in conjunction with the use of the Company and/or its affiliates and their applicable respective property websites (“Company Website(s)”) and/or the operation of applicable business interests.  By using any Company Website (or otherwise doing business with the Company), you acknowledge, agree and consent to be bound by the practices and policies outlined in this Privacy Policy and hereby consent to Company collecting, sharing, employing, and using your information as described below. If any provision of this Privacy Policy is held to be illegal or otherwise unenforceable for any reason, such provision shall be severed and, to the fullest extent possible, the balance of this policy shall continue in full force and effect.

Changes to Our Privacy Policy

The Company may change this Privacy Policy from time to time, in its sole discretion, without prior notice.   This Privacy Policy governs your use of any Company Website, and you are responsible for reading and understanding and consenting to this policy prior to use of any Company Website. You agree to any such changes to the Privacy Policy by using our services and/or accessing any Company Website after we post our notice of such change.

Notice to any applicable California Residents (see attached California Consumer Privacy Statement).

How We Collect and Use Your Personal Information

We collect only information that you voluntarily provide us, including, but not limited to, your name, e-mail address, home address, phone number, usernames, passwords, and similar such information.  We obtain this information when you, for example, fill out a contact form, enter a contest, fill-out an information request or otherwise voluntarily input personal information into our website.   We do not collect any information that you do not voluntarily provide.

We may use the personal information that you voluntarily provide to respond to your requests, to provide services to you, to verify whether you are a Company customer or have the authority to enter portions of our websites.  We may also use this information to inform you of various products or services offered by Company or its affiliates, agents and/or partners and to generally improve the content and administration of our websites.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Websites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Children’s Privacy

The Company recognizes the privacy interest of children and strongly recommends that parents and guardians to take an active role in their children’s online activities.  Neither Company Websites nor our services are intended for children under the age of 13.  The Company does not target its services or its websites to children under age 13.  Further, Company does not knowingly collect personally identifiable information from children under age 13.

Cookies

The Company Websites may use cookies to better personalize your experience on our websites.  We automatically receive and record information on our server logs from your browser or device whenever you interact with our website and services, which may include your IP address, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. We and our affiliates and agents, may use these and similar automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your IP address, identifiers associated with your devices, types of devices connected to our Websites, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our Websites. These technologies may help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our Websites; (3) tailor the Websites around your preferences; (4) measure the usability of our Websites and the effectiveness of our communications; and (5) otherwise manage and enhance our services, and help ensure they are working properly. 

“Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but doing so may reduce your experience on our site by preventing you from using many of our website’s features.

A third party may also transmit cookies to you if you click on any third-party links on our website.  This Privacy Policy does not cover cookies or any other content on any third-party Websites not administered by the Company and the Company is not responsible for any third-party site’s content, privacy policy, or practices.    Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our website, and that those third parties may not agree to those “Do Not Track” requests you have set using your web browser. The privacy practices of these relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review any such applicable policies. To the extent any linked online services or third-party features are not owned or controlled by the Company or its affiliates, we are not responsible for these third parties’ information practices.

You have the ability to accept or decline cookies.  Most internet browsers automatically accept cookies, but you can modify your browser setting to decline them if you desire.  If you decline cookies, however, you may lose the ability to fully take advantage of our website’s features and services.

Do Not Track Policy

Your internet browser may provide you with a “Do Not Track” option allowing you to alert website and website application administrators that you do not want to have tracked certain of your online activities over time and across different websites. Our website does not currently support such “Do Not Track”.

Analytics

The Company uses third party analytics tools including analytics tools such as Google Analytics, to collect non-personally identifiable information utilizing cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, may be collected and aggregated across Company’s Website and other websites’ users for analysis, providing services, and for other marketing activities.  Google may use and transfer this data pursuant to its own internal policies.  You can learn more about Google Analytics by searching for such term and/or visiting http://www.google.com/policies/.

Security

The Company tries to safeguard your personal information but cannot guaranty its complete protection. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. To the fullest extent permitted by applicable law, the Company and its affiliates shall not be liable for any such unauthorized, illegal or fraudulent use of personal information. If any term or other provision of this Privacy Policy is held to be invalid, illegal, or incapable of being enforced by any rule of law or public policy by a court of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions of this Privacy Policy shall, to the extent permitted by law, remain in full force and effect.

How To Contact Us

If you have any questions or comments about this Privacy Policy please email us at privacy@hopeanddoor.com or write to c/o Hope & Door, 950 West Valley Road, Suite 2500 Attn: Privacy Requests.

CALIFORNIA CONSUMER PRIVACY STATEMENT (if applicable)

This California Consumer Privacy Statement supplements the attached Privacy Policy and applies solely to California consumers as may be required by the CCPA (not otherwise superseded by applicable law), or any similar requirements from the effective date above for other jurisdictions which may be at any time applicable to the Company and/or its affiliates.  This Statement does not apply in any other way to the Company’s Privacy Policy, to any of the Company’s personnel and/or job applicants. This California Consumer Privacy Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018, as amended, and its implementing regulations (the “CCPA”). Please note that we will not discriminate and/or retaliate against you for exercising any of your CCPA rights.

1. Notice of Collection and Use of Personal Information

We may collect the following categories of personal information about you:

• Identifiers: identifiers such as a real name, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, Social Security number, driver’s license number, passport number, and other similar identifiers
• Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical characteristics or description, state identification card number, insurance policy number, education, bank account number, credit card number, debit card number, and other financial information, and medical information,
• Protected Classifications: characteristics of protected classifications under California or federal law, such as race, national origin, age, sex, gender, gender identity, gender expression, marital status, medical condition, disability, citizenship status, and military and veteran status
• Commercial Information: commercial information, including records of personal property.
• Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
• Sensory Information: audio, electronic, visual, and similar information
• Employment Information: professional or employment-related information
• Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We may use the categories of personal information listed above for the purposes described in our Privacy Policy.  In addition, we may use these categories of personal information for certain business purposes specified in the CCPA, as described in this table: 

1. Our Prior Collection, Use and Disclosure of Personal Information

We may have collected and used your personal information, as described in section 1 above, during the 12-month period prior to the effective date of this California Consumer Privacy Statement.  For the personal information collected during that timeframe, we describe below: (a) the categories of sources from which we may have obtained the personal information, (b) the categories of third parties with whom we may have shared the information, (c) the categories of personal information we may have sold, and (d) the categories of personal information we may have disclosed for a business purpose.

1. Sources of Personal Information

We may have obtained personal information about you from various sources, as described below.

1. Sharing of Personal Information

We may have shared your personal information with certain categories of third parties, as described below.

1. Sale of Personal Information

We do not sell your personal information in exchange for monetary compensation.  We may allow certain third parties (such as online advertising services) to collect your personal information via automated technologies on our Websites in exchange for non-monetary consideration (such as an enhanced ability to serve you content and advertisements that may be of interest to you). You have the right to opt out of this disclosure of your information, as detailed below.

During the 12-month period prior to the effective date of this California Consumer Privacy Statement, we may have sold the following categories of personal information:

• Identifiers
• Online Activity
• Inferences

We do not sell the personal information of minors under 16 years of age without affirmative authorization if we have actual knowledge of the individual’s age.

1. Disclosure of Personal Information for a Business Purpose

We may have disclosed to third parties the following categories of personal information for a business purpose:

• Identifiers
• Additional Data Subject to Cal. Civ. Code § 1798.80
• Protected Classifications
• Commercial Information
• Online Activity
• Sensory Information
• Employment Information
• Inferences

1. California Consumer Privacy Rights

You may have certain choices regarding your personal information, as described below.

Access: You may have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold about you during the past 12 months. 

Deletion: You may have the right to request that we delete certain personal information we have collected from you.

Opt-Out of Sale: You may have the right to opt-out of the sale of your personal information.

How to Submit a Request. To submit an access or deletion request, email privacy@hopeanddoor.com or write to Privacy Requests c/o Hope & Door, 950 West Valley Road, Suite 2500 Attn: CA Privacy.

Verifying Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request.  If you have an online account with us, we may verify your identity by requiring you to sign into your account.  If you do not have an online account with us and you request access to or deletion of your personal information, we may require you to provide any of the following information: name, email address, telephone number, postal address, account number, and last four digits of Social Security number.  In addition, if you do not have an online account and you ask us to provide you with specific pieces of personal information, we will require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.  If you designate an authorized agent to make an access, deletion or opt-out of sale request on your behalf (a) we may require you to provide the authorized agent written permission to do so, and (b) for access and deletion requests, we may require you to verify your own identity directly with us (as described above).

Additional Information. If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us.  To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.  This Statement is available in alternative formats upon request.  Please contact privacy@hopeanddoor.com to request this Statement in an alternative format.